Testimonials

Larry Wilkins (North Fremantle, 6159) 23/11/2014

“Over a period of months Andrew tried patiently to find a solution to my hearing loss and find hearing aids that “actually worked” We tried several makes and variations all with limited or no success. My hearing loss varies from severe to almost nil at times.
I was resigned to not finding anything that would restore any hearing when Andrew asked me to wait until he went to a seminar on a new Siemens ,the Siemens Binax.
These were the answer to a prayer,they are simply brilliant, especially with the attachments,they cost a little extra but BUY them,,they are worth every cent.
Just to keep Andrew honest I asked for quotes from two other audiologists and they were several thousand dollars more expensive for the same devices,,amazing,
I highly recommend Andrew to find an affordable solution for your hearing loss.
Larry Wilkins
Ph: 0419-658-000  ”

Patient Testimonials

Pauline Sim (Thornlie,  6108) 23/5/2014

“thank you for your comprehensive testing and patient explanation during my first visit. You gave me the confidence to place my trust on your recommendation of Siemens Ace hearing aid. It has allowed me to enjoy family gatherings more. Friends and family do not have to raise their voices or repeat their conversations.”

Pauline Sim (Thornlie)

Tim Gamage (South Fremantle, 6162) 25/4/2014

“Firstly, I love my hearing aids. I can understand my softly spoken daughter with them, I can understand my wife with them and I can hear the world with them.  Harmony Hearing & Audiology helped me reconnect. I sort quotes from several Audiologists.  Harmony offered more ongoing support and the lowest price. I’ve used Harmony’s ongoing support to tune my hearing aids.  Mr MacKendrick listened to my concerns and adjusted my hearing aids, eliminating my concerns.”

Kind regards
Tim Gamage

Quentin Lewis  (Cottesloe, 6011) 19/12/2013

“Andrew,

Just a short note to thank you for the new pair of “ears’.

I wanted to record my appreciation for your caring and attentive service. From my initial research on the internet, to my first phone call and the consultation process I was hugely impressed by your desire to provide me with the best solution possible.

I was also impressed with the non-pushy nature of the process. Your foremost desire was to ensure that I was completely happy with what I had purchased. Also your investment in the latest technology is testament to your desire to provide the best for your clients.

So once again thank you for your gentle, informed and kindly approach. I cannot recommend your services highly enough.”

 

Colin Smout ( Rosmoyne WA 6148) 17th July 2013

“Andrew,

Thank you so much for recommending to me the Com Pilot to go with my hearing Aids, it has been a tremendous help and the best addition to me hearing aids that I could imagine. I find it particularly helpful for receiving phone calls and having the fully adjustable volume control direct to my hearing aids. I can increase or decrease the volume of the callers voice to get it just right and clarity is much improved.

The other significant benefit is when the device is connected to the TV. I can vary the volume of a particular programme without turning up the volume of the external TV speakers, the sound coming direct to my hearing aids has improved the clarity of speech significantly. I can now understand the full conversation on TV shows, without having to guess the bits I used to miss out on.

Thank you so much.

Regards

Colin Smout”

Cyndy McChesney (Broome) 2/8/2013

“After many years of wearing hearing aids that just never came up to my expectations & putting up with audiologist telling me I was expecting miracles. Eureka! my faithful mouse guided me to Andrew in Freemantle who put himself out on a weekend to help me as I live in Broome & time was short. Needless to say I was advised & fitted out with expertise & am now enjoying life to the full again with not just my phonak aids but also my Com Pilot which allows me to enjoy telephone conversations once more.
Andrew, myself & family can\’t thank you enough, keep up the good work.

Cyndy McChesney”

Kenneth Govier (Philippines) 2/6/2013

“Good Morning Andrew.

I have held back until now the weeks end before writing to you. We are still going around in circles off of Barrow Island with a fully loaded Barge on tow. We were hoping to get notification from the Shore as to when we will go and give our barge over for unloading, As of yet we are still not on the movement sheet sent to us via sattelite email every day. We do know we are number 3 in line for barge hand over and we hope its by the end of this coming week or early next. When we get our empty barge back its still 6 days to Henderson and when we get to know times a bit better I will send another email to let you know when I can expect to be in Fremantle and then come over to your office.

All is well with my Phonaks and i,m very pleased with how they work. Thank you for spending so much time with me and for the real good advise that has led up to me getting exactly the right units for my hearing needs. I must say and those around me say I should have seen you a couple a years ago and got fitted out all that time ago. They make so much difference to my daily life. I,m even hearing sounds long lost to me. Andrew Thank You for your advise and spending the time with me to make sure that every thing I would need to get me better hearing again came out right. So Much Appreciated.  Its made a world of difference to the way I do things because I now know exatly whats going on around me.  One Completly Satisfied Customer. I look forward to seeing you soon.

Yours Sincerely.

Ken Govier

Seaman Barrow Island Gas Project. North West Shelf.”

 

Christine McKiernan (Kingsley 6026, 16/4/2013)

“Dear Andrew,

I would just like to tell you how happy I am with the Bolero hearing aids. They have been so easy to wear and the comfort level is great, my friends still don’t know I am wearing the aids as they are really that discrete. I now don’t feel uncomfortable in conversation with friends, I can actually join in, and I am not saying pardon, or didn’t hear that.

Thankyou for your service and advice.

Regards

Chris”

 

Ann Goodfield  (Albany WA 6330, 21/3/2013)

“Dear Andrew and Steve,

I have had numerous hearing assessments over the past 15 years  – but nothing as thorough and comprehensive as Andrew gave me. I have so far found the Phonak  hearing aids  suitable for my life style. I attend Bible Studies and group church meetings in the home. I am now able to hear the number of the hymns given out, also hear the words of the hymns as they are being sung  – before it was a jumble. I would not hesitate in recommending Andrew to anyone because of his outstanding service and care.

I would like to thank you Andrew for your kindness and patience.
and

Just to let you know I am very HAPPY with my hearing aids. Have been to three meetings over the weekend . Great to be able to listen with out having to put a lot of effort into trying to hear.So pleased I  heard all the hymns given out . I struggle with the phone but know that can be fixed. John is on skype  it may be useful in the future.

Many thanks for your time and patience with me.

Cheers

Ann Goodfield”

 

Kevin Berry (Emerald QLD 4720)

“Hi Andrew,

 Kev has written this for you –
Before making an appointment at Harmony Hearing & Audiology I had a problem hearing a conversation in a crowd situation or if a radio
close to me was turned on. Afer having my hearing tested in simulated different situations, Andrew fitted me with appropriate Phonak hearing aids
and computer tuned them to my needs. Now it doesn’t matter how many radios are turned on or how big a crowd I am in, I
can clearly hear and understnd the conversation that I am having.
Thanks Andrew
Kev Berry”
Cheryl Berry (Emerald QLD 4720)
“I had problems specifically hearing on the phone, as I was working in reception, this was not ideal! Andrew has set my hearing aids so my ‘phone’ ear is set louder than the other side. I am finding this is working well also it is the ear closest to Kev in the car so I can hear him above the radio also!
For the first time in years we can talk in the car and the answer is no longer ‘what?’ Should have seen about it years ago!
 We are leaving here Saturday morning and driving back to Qld.
 Thanks again,
Cheryl  Berry”

 

Gaetano Randazzo (Mosman Park 6012, 25/10/2012)

“My name is Gaetano Randazzo, and I made an appointment with Audiologist Andrew Mackendrick, at Harmony Hearing & Audiology, and he expertly fitted me with a pair of Phonak Audeo S Smart hearing aids and T.V. S Link and CommPilot Bundle for which I am really grateful.

Andrew had much patience getting the hearing devices to the best outcome for me, and I am extremely happy to now enjoy communicating, listening and hearing to a higher degree of clarity for myself personally and to my family’s relief.

Andrew’s expertise in his field and profession come highly recommended, giving me an outstanding quality of service in this area.

Thank you Andrew for your patience and care.

Gaetano”

 

Colin Davidson  (Kelmscott 6111, 17/9/2012)

“Andrew went to great lengths to ensure that I  received the best possible results from my new hearing aids, an unexpected  reduction  of the Tinnitus is an extra bonus.

Colin”

 

Jeff Nottle (Guilford 6055, 10/7/2012)

“I am very happy with my new Phonak Nano hearing aids. They have had many benefits over other hearing aids that I have used before.

1) Easy to fit

2) Easy to clean

3) Out of sight

Because they fit in the ear canal the ear works like it’s supposed to and the hearing aid magnifies the noises that are naturally around you, they do not magnify the strong wind noises like some of the others I have tried. I say they are the best I’ve had so far.

Jeff”

Roy Creswell (North Fremantle WA 6159, 27/6/2012)

“Knowing that I need hearing aids I had a hearing test with Harmony Hearing & Audiology.  I cannot thank the owner, Andrew Mackendrick, enough for his personal and professional attention. His expert knowledge and attention to detail were excellent when fitting me with the correct hearing aid.  I now have no problem conversing with anyone not even if there is background noise present.

The expertise of Harmony Hearing & Audiology has provided me with comfortable fitting hearing aids which have significantly increased my quality of life for the better.

After excellent service and attention I would not hesitate in highly recommending Andrew of Harmony Hearing & Audiology to any one.   They will receive and be assured of a highly professional fitting service and after sales advice

Roy Creswell”